Player support
Support
For Hew account, privacy, online match, moderation, or technical support, contact MS Neuroxie.
What to Include
- Your Hew account email, if the issue involves online play.
- Your player name and lobby code, if the issue involves a match.
- Your device model, Android/iOS version, and app version.
- A short description of what happened and when it happened.
- Screenshots only if they are relevant and do not include sensitive information.
Support Categories
Account
Sign-in, sign-out, account access, and deletion requests.
Online match
Lobby, reconnect, chat, auto-play, sync, and match result issues.
Safety
Reports involving harassment, spam, cheating, or service misuse.
Contact Details
Developer: MS Neuroxie
Email: support@neuroxie.com
App: Hew: Fantasy Board Adventure
Android package: com.neuroxie.hew
